We only offer international delivery to Australian addresses, on a case by case basis. These orders can be placed on the Evo website and we will then make contact with you to confirm delivery and the shipping charge.
Delivery costs for orders to Australia vary greatly which is why we provide an accurate quote for each order. The cost to ship to Australia will vary based on the size and weight of the item. A final price will be quoted before dispatch, allowing you a chance to cancel your order if you are not comfortable with the shipping cost. If you need an estimate before you purchase please contact us.
We ship bikes as partially assembled, with instructions on how to finish assembly included with your order. The assembly required is basic and tools required are listed with the instructions. We also recommend reading the owners manual for your bike, which is available on the manufacturers website. In the rare case that you are having trouble assembling the bike, please don't hesitate to call our service centers on 0800 424 537 ext. 2322 for technical assistance.
If you order a bicycle for delivery in Australia, it will arrive partially assembled in a box. These bikes will require some minor assembly before they can be ridden. Below a guide to our process.
Our expert mechanic pulls your bike out of the box and builds it to 100%, excluding accessories. We tune the brakes and gears then test ride to ensure everything is running smoothly.
We then take off a few simple parts to fit the bike into the box. We double check to ensure all the parts are enclosed before sealing the box and sending to you.
Your bike arrives!
You use 2-3 common tools to fit a few simple parts. If you get stuck, use our help centre and bike assembly guides or give us a call and we'll talk you through the process.
Let us know if you think there is something we need to improve.
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